“Business executives understand that people and their positive attitudes significantly affect bottom line performance.”
Excellence in performance of duty is an expectation of Huntly personnel and to that end staff selection, training, and motivation are an ongoing factor in the provision of all our staff. Along with stringent selection policies and appointment guidelines Huntly provide initial training for new employees, training for new sites, and formal in-house training by external consultants for new and existing staff. All Huntly staff from management down attend an externally run - Huntly specific training program.
The program conducted by professional trainers is aimed to support Huntly's team expectations of customer service, personal presentation, conflict resolution and other interpersonal skills. We provide and bind our staff to a comprehensive Operations and Procedures Manual which emphasizes the levels of service expected.
Our staff are regularly assessed on the following criteria including: